At Fold & Back, our culture is built on three specific promises to our customers:
About Us: More Than Just a Laundry Service
We’re Your Partners in Reclaiming Your Time.
Fold & Back is a locally operated laundry pickup and delivery service built for the busy households and professionals of Miami. We don’t just wash clothes—we provide peace of mind by handling your most essential chores with professional precision and unmatched reliability.
Why We Started Fold & Back
Integrity Over Inconsistency
The idea for Fold & Back was born out of a simple, frustrating reality: laundry takes up too much time, and most existing services are inconsistent. Our founders realized that Miami didn't need just another "app"—it needed a dedicated service with a focus on quality control.
We saw too many people losing their weekends to mountains of laundry or dealing with services where "on time" was just a suggestion. We built Fold & Back to solve those problems. By operating our own exclusive facility—closed to the public and dedicated solely to our delivery clients—we’ve traded the chaos of a traditional laundromat for a streamlined, professional environment. When we say your laundry will be back fresh and folded, it will be back. Period.
Our Guiding Core Values
The Standards We Live (and Wash) By
Reliability
We respect your schedule. Our routes are tight, our communication is clear, and our word is our bond. You can count on us to show up when we say we will.
Transparency
No guesswork and no hidden fees. From our clear per-pound pricing to our real-time order tracking, you always know exactly what to expect.
The Right Way
We believe in doing things the right way, even when it’s slower. We take the extra time to sort meticulously, match every sock, and follow your specific instructions to the letter. We treat your garments as if they were our own.
Our Commitment to You
Professional Laundry and Linen Care, Delivered
Whether we are processing a week's worth of family clothes or high-volume linens for a local business, our mission remains the same: to make laundry disappear so you can focus on what matters most. By combining commercial-grade equipment with a personal, local touch, we offer a level of care that "big box" services simply can't match.
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